Hand-cast in Merrillville, Indiana · Free shipping over $125

FAQ

Questions, answered

Candles & refills

How does a refill work?

Burn the candle down to the burn line and let it cool. Pour in hot water, wait 10 minutes, and the last of the wax floats free. Wash it, let it dry 24 hours, then drop in a refill and light it. Step by step on the care page.

Which refill do I need?

The 9oz refill fits the 9oz vessel, and the 5oz refill fits the 5oz. Shop refills.

How long does a candle burn?

We’re finishing burn tests on every size now, and the hours go on each product page as soon as they’re done. Trimming the wick and burning in sessions of 4 hours or less gets you the most out of it.

What are they made of?

Coconut soy wax and a wood wick, poured by hand into a hand-cast KuliStone concrete vessel that's sealed inside. The low crackle you hear is the wood wick.

Can I set it on a wood table?

Yes. Concrete holds heat while it burns, so use a coaster or trivet on finished wood or stone, and lift it instead of dragging it. More on caring for the concrete.

Why does mine look a little different from the photos?

Every vessel is cast by hand. Small air pockets, pinholes and shifts in tone are part of real concrete, so no two are exactly alike. Made by hand, on purpose.

What’s the symbol in the bottom?

An Adinkra symbol, cast into the floor where you only find it when the wax is gone: Hwemudua (excellence) in the 9oz, Aya (endurance) in the 5oz and Sankofa (go back and get it) in the Kuli Bowl. Read why.

Orders & shipping

How much is shipping?

$10 flat shipping in the US, free on orders over $125. Free pickup at our markets.

How fast will it ship?

Every order is packed by hand and ships in 3–5 business days. You get a tracking number by email when it ships.

Do you ship outside the US?

Not yet. We ship to US addresses only for now.

Can I pick up instead?

Yes. Choose market pickup at checkout and skip shipping. We'll email you the market, date and time. See upcoming markets.

Can I send it as a gift?

Yes. Enter their address as the shipping address at checkout.

How can I pay?

Checkout is handled securely by Stripe: major credit and debit cards, plus Apple Pay or Google Pay on supported devices. We never see your card number.

Can I change or cancel my order?

Reply to your order confirmation email as soon as you can. If it hasn't shipped yet, we'll fix it.

Returns & damage

Can I return something?

Unused, unlit candles and unworn, unwashed apparel and accessories can come back within 14 days of delivery for store credit. Once a candle is lit, it's yours. Full returns policy.

My order arrived broken. What do I do?

Send us a photo within 48 hours of delivery at hello@kulilegacy.com, and we'll replace it or refund it. No need to send it back.

Apparel

How do the shirts and hoodies fit?

Sizes S–2XL in a standard unisex fit. Between sizes? Size up for a relaxed fit.

How do I wash them?

Turn it inside out, wash cold, and tumble dry low or hang dry. Don't iron directly on the print. We print every one ourselves, and that keeps the print sharp.

Wholesale & markets

Can my shop carry Kuli?

Yes. Opening orders start at 12 units, mixed across the line. Request the line sheet.

Where can I find you in person?

At markets and pop-ups across Northwest Indiana and Chicagoland. Upcoming dates, and the Legacy List gets them first.

Didn't find it? Email us at hello@kulilegacy.com, or ask us in person at a market.